Key Considerations for Business Owners to Understand Their Customers

As the health trend gains momentum, many restaurants have improved their services by installing BBQ smoke extractors to remove harmful smoke that could lead to cancer and prevent the lingering smell of burnt food on customers' hair and clothes. Business owners who stay ahead of trends and focus on customer needs will always have an advantage over their competitors.

Key Considerations for Business Owners to Understand Their Customers

1. What Do Customers Want?

Business owners must understand what customers are currently looking for in a BBQ dining experience. For instance, if health is a primary concern for customers, then the focus should be on health-related aspects, such as using non-stick grills that dont leave burnt residues. This prevents the accumulation of burnt meat, which can lead to carcinogens. Additionally, using organic ingredients, pesticide-free vegetables, and antibiotic-free meats can enhance customer trust. Installing BBQ smoke extractors ensures a smoke-free environment, further assuring customers of their health and safety.

2. Offer Customers a Choice of Grill Types

Allowing customers to choose their preferred type of grill enhances their dining experience. Business owners should offer clear and distinct options, such as electric BBQ grills, charcoal BBQ grills, or a combination grill with a Shabu pot. Consider setting up a long counter for solo diners to make the experience even more personalized.

3. Use Premium Ingredients

Its essential for restaurant owners to use truly premium ingredients, such as grade A pork and beef, and always fresh seafood. Premium grills should also be part of the offering. High-quality ingredients and equipment demonstrate integrity and provide value for the price customers pay. When customers feel satisfied with the quality of their meal, they are less likely to regret the expense, leaving them with a positive impression.

4. Offer a Range of Pricing Options

When setting service prices, it's important to calculate overall costs to find the break-even point. Initially, it's advisable to choose a mid-range price that is neither too expensive nor too cheap. A starting price of 499, for example, could include pork, beef, some seafood, and the choice of a Korean BBQ grill or charcoal BBQ grill. This price point, considering the overall offering, can seem reasonable, while higher prices can be set for more premium ingredients.

5. Ensure Cleanliness and Safety

Cleanliness and safety are paramount, especially for reusable items. All utensils must be free from dirt and dry spots, meat should always be fresh with no foreign objects or foul odor, and vegetables should be crisp and clean with no dirt. Electrical outlets near customers must be securely covered to prevent accidental contact, and hot surfaces near grills should be clearly marked with warning signs. The BBQ smoke extractors should be checked daily to ensure they function properly. A single mistake could result in losing customers and negative reviews, potentially leading to financial losses or even the closure of the business. Its crucial to inspect everything thoroughly before opening each day.

By following these 5 guidelines, business owners can ensure that their BBQ business thrives without any interruptions. Remember to invest in high-quality equipment from the start, such as Korean BBQ grills and reliable BBQ smoke extractors that meet quality standards for long-term value. For expert advice, consult with professionals at Kiren.